Artificial Intelligence is quickly becoming part of our lives. Firstjob is the recruitment firm that has taken the first step in automating the recruitment process via a recruitment automation bot, Mya. Mya automates 75% of the recruitment process with essentially the first part of your recruitment session conducted through Mya. Here’s how it works: You submit your traditional application which can be done through Facebook messenger, Skype, email or SMS. You then will speak with Mya. You then go through the standard automated questions that will start the qualifying process for applicants. Once completed, Mya will rank candidates on factors like qualifications, recent positions, engagement, and other metrics that Firstjob believe are important for the job.
What is interesting is that the people applying for positions felt the follow-up from dealing with the bot was beneficial based on the fact that although automated, at least they were kept in the loop regarding the progress of their application. One of the key complaints in the job application process is that once the application is submitted candidates never hear any more. Perhaps Mya can at least fix that.