 "The One Thing" by Gary Keller is a great read and one of my favourite books of the last few years. When I read a book, I highlight things I want to remember and then I transcribe them into my journal two weeks later. It is the six times rule. Read something, highlight it, go back a week or two later, harvest the highlights, put them into a journal, use colour and drawings to illustrate, and you have taken the best parts of the book and incorporated them into your world six times. Generally, we finish a good book and put it on the shelf. What if you picked up your favourite 6-10 books and read them every year? What if you picked the books that had the most profound effect on you referenced them regularly? What if you picked a book and read it over and over and over so that you became a master of its content? I've begun doing this myself, and I'm now re-reading "The One Thing" for the third time. The ideas in the book are so valuable that it's something I want to get to know better. We plough through podcasts, magazines, blogs and writings, and in most cases, the content goes in one ear and out the other. My suggestion is to pick out the best and master them.
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 Last week I read the book Focus by Daniel Goldman. He talked about decluttering our minds through stillness and silence, allowing the brain time to ponder, make connections, problem solve and create. Without this space, your brain has a difficult time executing priorities in creativity. Consider this. Where were you and what were you doing when you had your most profound epiphanies? It is when you give your brain space to relax. Epiphany moments happen when you set them up. Distractions, multitasking, busyness, all steal you away from your next epiphany moment.
 Phil is a corporate mentor and coach who often uses the phrase “intellectual rigour." What a great statement. What is rigour? It is being meticulous, thorough, careful, diligent, and conscientious. Imagine applying rigour to your thinking, your intellect. It means that you block out the distractions, put energy into your creative thought, say no to unnecessary things, have stimulating conversations, and be conscientious about your learning and personal development. Mastery of self and mastery of your craft comes from intellectual rigour, allowing you to be the best you can be and to be of service to others. © GB
 Last week I asked the question, what is it like to be your customer? How does it feel? Here’s something else to consider. I met British entrepreneur Matt Edmundson while doing a series of speeches in New Zealand, and I liked Matt's angle on business. In his keynote address, he asked for us to put ourselves in the shoes of our customers by asking, "what would I want?” If a customer has an issue with your product or service, ask what would I want. If you have a difficult conversation with a team member, ask what I would want? It helps us to walk in the shoes of our customers or team members. By asking what would I want, you can often draw a more empathetic and satisfactory outcome. It helps with understanding, creates a moment to reflect, and bring a quality outcome to the opportunity in front of you. Leonardo Di Vinci said, "simplicity is the ultimate sophistication" and this advice is exactly that. © GB
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