 Recently I interviewed the CEO for Johnson & Johnson Australasia, Phil Lynch. Phil is an impressive leader and has lead Johnson & Johnson towards a culture of innovation that is not only working but is being awarded and demonstrating significant business improvement across the whole company.
During the interview, I asked Phil about the success of the Leading Innovation program he put in place over the last couple of years at Johnson & Johnson. He said that although it started as an innovation process to get creativity and innovation working throughout the company, the outcome has been business improvement in every area of the organisation. Each employee is encouraged to look at what they could do differently, better or more productively, and as a result they’ve found improvements not just in product but in administration, procurement, finance, logistics and customer service, not to mention staff morale figures are through the roof! Phil reported during the interview that their staff engagement scores were now up 30 points to in excess of 90 points. They have also recently won a business award for being the most creative FMCG brand in Australia. Innovation is not just creativity, it’s business improvement, and soon on the Mojo Radio Show you’ll be able to hear Phil tell his whole story. Comments are closed.
|
|
RSS Feed